Shipping Policy

Ships Time Orders received will be processed and delivered to your doorstep within 3 – 5 working days
Shipping Coverage Orders are shipped within Peninsular Malaysia only
If your order totals more than RM100, you will receive free shipping (JOHOR BAHRU AND SKUDAI ONLY)
Please note we do not ship on [Sundays].

Return & Refund Policy

Should the product you have purchased is faulty, damaged, inedible or defective, we will refund the purchase price using your original payment method or exchange the product.
We reserve the right to have the product assessed for acceptable quality prior to providing you with a suitable remedy.
You must provide us with a valid receipt and notify us within 24 hours of purchase. The staff member handling your request will advise if you need to return the item back to the store. Any cost incurred by you in bringing the item back to the store will be borne by you.
To return your products, please send the whole product(s) back with its original packaging to NO.8, JALAN SELATAN 3, TAMAN PERINDUSTRIAN RINGAN PULAI,81300 SKUDAI, JOHOR.

Privacy Policy

By using our websites, applications, or by otherwise giving us your personal information you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our websites or applications or give us any of your personal information. We reserve the right to make changes to this Privacy Policy at any time.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

As our valued customers, we are committed to handling your personal data in compliance with all applicable laws. We would never disclose your personal data to any third party. Under the new regulatory regime, T & T Fresh Sdn. Bhd. is required to obtain your consent for carrying out direct marketing activities.